Terms and Conditions

The Avon website (www.avon.com.sa) can be accessed via the Internet using a computer or mobile phone, where it provides you with the contents and services available on the site according to the following terms and conditions, our privacy policy and other terms, conditions and policies that you may find through our site regarding specific functions, features, offers or customer service, which are considered All are part of or incorporated into these Terms and Conditions

Your access to or use of the site constitutes an acknowledgment that you have read and understood these terms and conditions and agree to be fully and unconditionally bound by them.

Intellectual Property

We grant you a personal, non-transferable, transferable, revocable authority to use the software we make available to you as part of the Website, for the sole purpose of enabling you to use and enjoy the benefits of our Services, as established by Avon and in the manner permitted by the Terms and Conditions. Commercial use is prohibited. or use on behalf of others

All copyrights, trademarks, trade names, trade dress, designs and "features" of the Website and any other form of intellectual property, materials and other rights associated with the Website, including software, HTML and other code used in the Website, page titles, images or The texts, illustrations, formats, logos, designs, icons, images, software, music tracks, downloads or videos (collectively, the “Intellectual Property”), are — and remain at all times — the original property and right of AVON and are the property of their respective owner, and It is protected by Saudi Arabia and international trademark and copyright laws

The Intellectual Property and all other material displayed on our Website may be accessed, viewed, downloaded and printed solely for personal, non-commercial use, as expressly authorized by Avon and its licensors.

But first, provided that you do not make any modification or change to the intellectual property in any way, and secondly, that you do not provide or make the intellectual property available to any third party as a form of commerce. You will not acquire any copyright, trademark or other proprietary right whatsoever in connection with the intellectual property. No license, right or interest in any materials or software shall vest in you as a consequence of your use of this website or your access to, viewing, downloading or printing of the intellectual property.

You may not copy (except as set forth above), publish, broadcast, distribute, display, modify, create derivative works from, sell or participate in any sale or exploit in any way any of the Intellectual Property Materials or from our Website, whether totally or partially. Intellectual property may only be used as a shopping resource. Any other use of the intellectual property, including copying, modifying, distributing, broadcasting, republishing, displaying or performing, is strictly prohibited.

Avon is the exclusive owner or licensee of the intellectual property and is the exclusive licensee of the domain name avonbeautyarabia.com

Avon may provide content owned by third parties (“Third Party Content”) or links to third party websites (“Third Party Sites”) as a service to those interested in this information. Avon does not monitor, endorse or have any control over any third party content or third party websites, and the inclusion of links to third party content or third party websites does not imply any association or relationship between Avon and related third parties.

Avon does not warrant or represent the accuracy or completeness of any third party content or any third party websites and does not endorse their accuracy or completeness. Avon is not responsible for updating or reviewing third party content or third party websites. YOUR USE OF THIRD PARTY CONTENT AND THIRD PARTY SITES IS AT YOUR OWN RISK. Third-Party Content, including comments from users of Third-Party Content received by Avon, does not necessarily reflect Avon's own views

In light of the foregoing, Avon will not be liable for any reason whatsoever for third party content and/or third party websites, including but not limited to the provision of external sources, content, commercial advertisements, products, services or any other information or data Available on the website or from external sources

Privacy

Please review our Privacy Policy for details about our practices regarding personal information

Selling Terms

• Eligibility

The purchase of Products through the Website is exclusively for parties who can legally enter into contracts on the Internet in accordance with the laws of the Kingdom of Saudi Arabia

In order to make purchases on the Website, you must provide your personal data, including your real name and surname, valid mobile phone number, valid email address, payment details, valid billing address and other information requested as scheduled. You represent and warrant that the payment details you provide are valid, complete and correct, and confirm that you are the person referred to in the billing information provided.

The Website is only available to persons who meet Avon's conditions for eligibility and electronic payment, those who hold a valid credit card issued by a bank acceptable to Avon, and those who have authorized us to charge their credit cards for the total price value of the Products they purchase, including any Taxes or delivery charges, if any. Products purchased are for personal use or as a gift only, and may not be resold or used for commercial purposes or for any other commercial gain. Avon reserves the right to place limits on multiple quantities of an item, which are shipped to one particular customer or address.

When you order a product(s), you expressly authorize Avon to verify credit and to transfer, send or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate and verify your identity your credit card and to obtain the initial authorization to use the card and/or authorize individual purchases, as we deem necessary. You agree that we may use the personal information you provide for the purpose of performing necessary anti-fraud checks, and that such personal information may be disclosed to a credit reference or anti-fraud agency, which may keep a record of that information.

Share the bank transfer receipt on the below email:

payment@avon.com.sa

Please refer to our Privacy Policy for information regarding how we use your data.

• Products

Products available on the Website, including any samples or gifts with purchases that Avon may offer to you, are for personal use or gifts only. You may not sell or resell any products you purchase or otherwise obtain from Avon

Products offered for sale on the Website are subject to acceptance and availability. If, for any reason, after placing an order for a product(s), we are unable to provide a particular product, we will inform you as soon as possible and cancel the product.

Please note that you can order a maximum of 10 units of product.

All applications are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in product or pricing information, or because we are unable to obtain authorization to charge the price, because there are delivery restrictions that apply to a particular piece, or because The part ordered does not meet our quality control standards and is being recalled, or because you do not meet the eligibility criteria set out in the Terms and Conditions or because of any other issue we discover

Avon will keep a record of your transactions for a minimum of ten years and will keep that record for a reasonable period

Once your order has been placed, you will receive an email with your order details. This email is not an acceptance of your order, it is a confirmation that we have received your order and that the order will be processed

If the order is not cancelled, acceptance of your order will be complete when we have filled it out. At this point you will receive a second email to confirm that your application has been accepted and submitted. Accordingly, the sales contract is concluded in the Kingdom of Saudi Arabia at the moment of approval, and the language of the contract will be Arabic. Neither the third party payment processor nor carrier we nominate has the authority to accept an order on behalf of Avon

We may refuse to process a Transaction for any reason and may refuse to transmit to anyone at any time in our sole and absolute discretion. We will not be liable to you or any third party for any product, including any samples or gifts with purchases, that we withdraw from the Website, whether or not such product is sold, nor are we responsible for our deletion, testing, auditing or editing for any materials or content on the Website, for our refusal to process a transaction, or for invalidating or suspending any transaction after processing has begun

We make every effort to ensure that all details on the Website are accurate, however from time to time we may discover an error in the pricing of Products. If we discover an error in the price of a product included in your order, we will inform you as soon as possible. We will not be obligated to accept or fulfill an order for a product that was advertised at an incorrect price, and we reserve the right to cancel such an order that has already been accepted or is on its way to you. In the event that you order a product with the wrong price, we will send you an email or call you to inform you that we have not accepted your order and/or that your order has been cancelled. If you have already paid for the product(s), we will refund the full amount as soon as we can. In the event that those products are returned on their way to you, we will process the refund to you as soon as we receive the products

By confirming your purchase at the end of order processing, you agree to accept and pay the full amount due for the product(s) as set out in your order, including any delivery charges applicable to such order

• Prices and Payment Methods

Prices include VAT applicable on the day of ordering. Any change in the applicable VAT rate will be automatically reflected in the price of the products offered for sale by Avon on its website.

TAX Number

300180974100003

All forms of credit card payments are subject to data validation and authorization processes by the card issuer. If the credit card issuer refuses to authorize the payment, we will not be responsible for any delay or non-delivery. We will cancel your order and may contact you to choose an alternative method of payment

The data on the credit card used for payment must match the exact credit card holder information that is registered with the card issuer. Payment will be approved and placed on hold when your order is placed and the amount will be debited from your account when Avon has finished sending your order. You also confirm that the credit card used is yours or that you have been specifically authorized by the credit card owner to use it.

No credit card data will be stored, sold to, displayed on or rented to any third parties except in connection with our online payment gateway service provider

Delivery

Avon delivers products within the Kingdom of Saudi Arabia, and according to our estimation, your order is expected to arrive from three to seven working days starting from the day your order is confirmed by email depending on your region

Delivery charges, if any, will be added to the product prices and will be shown in your local currency separately on the order form during the payment check and review process.

If no one is available to collect your order, you will have the option of arranging an alternative delivery date or obtaining additional information about receiving your order from the delivery company. If you are unable to receive your order in the second delivery attempt, you may have to pay an additional delivery fee for any delivery attempt Other

Orders are delivered from Sunday to Thursday, excluding Friday and public holidays

Return and Cancelation 

At Avon, our goal is to ensure that our customers are satisfied with their purchases from us.
For the sake of your safety, Avon does not allow the return or replacement of its products, with the exception of products that arrive to you only damaged.

An order must to be cancellation within 24 hours.
When requesting a cancellation, you must know that the entire order will be cancelled.
Full order cancelation fee: 
5% of the order(before discount), will be applied as cancelation fee for all orders not received.

Missing or damage product policy. In the event of a missing or damaged product, you must do the following:

• Confirm the number of products is matching the invoice leaving the delivery representative
• Request a refund by filling out the return form on the AVON website, and attaching a photo or video of the order
• For any quires contact with customer service.

The necessary will be done according to the established procedure:

• The missing item or a replacement will be sent.
• Or the value of the product will be deposited into your Avon account.

E-mail & Phone Number

Sometimes we may send information by E-mail, SMS and WhatsApp related to promotional offers, marketing information or events that we believe may be of interest to you. You have the option at any time to stop this service if you wish, and you can unsubscribe from our marketing list at any time by clicking on the unsubscribe link within any email or messages we send to you. We will never distribute your email address or phone number to any third party.

Miscellaneous provisions

We reserve the right to modify these terms and conditions at any time without notice to you. Any modifications to these terms and conditions will be effective once they are posted on our website. Your continued use of the Website (or any of our other websites) after such a change constitutes your agreement to be bound by the revised Terms and Conditions. Please read and review the terms and conditions again and again. If you do not agree to any change in the terms and conditions, you must immediately stop using the website

These Terms and Conditions constitute the entire legal agreement between you and Avon and  govern your use of the Website and all services and products available on it, and completely supersede any prior agreements between you and Avon with respect to the same purpose.

You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you, and Avon may stop providing the Services (or any features included in them) to you or users

You understand and understand that AVON grants the operators of public search engines permission to use spiders to copy material from the site for the sole purpose of creating publicly available search indicators that include the material, and Avon reserves the right to revoke these exceptions, either generally or in specific cases.

You understand that you are solely responsible (and that Avon is not liable to you or to any third party) for any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage that Avon may suffer) of any such breach.

Avon's failure to exercise or enforce, or delay in exercising or enforcing, any legal right or remedy shall not be construed as a formal waiver of Avon's rights

You and Avon are independent contractors, and these Terms and Conditions, including but not limited to the submission, transmission, broadcast or distribution of Your Content, whether in whole or in part, do not constitute a partnership, joint venture, operation, franchise or agency relationship between you and Avon. Neither party will have the power to bind or impose obligations on the other party without the other party's prior written consent. Neither party is authorized to act as an agent or representative of the other party or on behalf of the other party in any capacity other than as expressly set forth in the Terms and Conditions. Neither party (or any of its agents) may declare that it represents the other party or is authorized to act as its representative or consider itself as a representative of it, nor may any party impose any responsibility or obligation on the other party on its behalf or in its name, unless specifically stated so in these terms and conditions.

If any provision of these Terms and Conditions is held to be illegal or unenforceable, the other Terms and Conditions shall not be affected and shall remain in full force and effect.

These terms and conditions are available in both English and Arabic. In the event of any conflict between the English text and the Arabic text, the Arabic text shall  prevail.

These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia, and all disputes arising from the enforcement of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.

Your Rights

If you have any questions about the terms and conditions or any aspect of your order, please contact us via e-mail:

customer.service@AVON.com.sa